Service Overview

ICL Services provide design, engineering, support and consultancy services for traditional and virtual workplaces. Supported by our software solutions we deliver our customers greater agility, reduced costs and improved user experience on time and within the budget.

Workplace Application Lifecycle Management service includes the following service components: Application Discovery, Application Packaging and Virtualization, Application Personalization, Appliciation Publishing, UAT Facilitation. These services together with additional services such as Design, Consultancy, Application Inventory and Rationalization, Software Asset Management provide coherent and standardized end to end workplace application management offering. Being recognized as a Centre of Excellence in the application packaging ICL Services delivers the greatest value to its customers.

Image Lifecycle Management service includes following core services: Image Development, Image Update, Image Change, Driverpack development, Driverpack change. ICLnbsp;Services delivers services such as Design, Consultancy, Hardware Asset Management. These modular services enable customers to effectively manage workplace applications and images across the lifecycle.

User Virtualization Service. ICL Services provides end to end offering including consultancy, design, implementation, stabilization, user migration and support services enabling its customers to effectively implement user-centric computing approach. Being recognized as the first AppSense Centre of Excellence and working on multiple Fujitsu projects we deliver highly professional and cost-effective services to their customers globally.

Platform Migration Services. ICL Services offers a complete platform migration service offering enabling customers to seamlessly migrate to new operating system environments. Supported by the self-service migration portal solution and years of hands-on experience we deliver mature, highly demanded and cost-effective services to our customers.

Mobile Device Managed Services. ICL Services provides cost-effective services for our clients that are moving towards BYOD We are using up to date solutions and technical expertise for providing a seamless and competitive service. We are creating an easy access mobile environment at the premises of our clients, thoroughly secured in accordance with the business needs.

Managed Virtual Workplace Services. ICL Services provides an end to end offering enabling its customers to migrate and effectively manage virtual desktops.

Service Desk and Support. ICL Services’ service desk provides a standardized approach for our customers with high quality, consistent and competitive services as part of the big solution or as a separate service. We support our clients all over the world 24×7×365.